NOTE: In order to improve the Citrix Receiver experience, users will be prompted to select Y or N to upload the Receiver Clean-Up utility logs to Citrix. Navigate to the downloaded utility and run the Receiver Clean-Up Utility with administrator privileges (by right clicking your mouse and selecting run as admin).Ī new window will open, follow the prompted instructions to remove the Receiver. A clean uninstall of the Receiver from that computerĭownload the cleanup utility from the following site.
#CITRIX RECEIVER WINDOWS UPGRADE#
If Receiver upgrade is not possible due to feature incompatibility and/or a clean uninstall is required.Allocate full permissions to the user count being used: Assign full permissions. Refresh Citrix Receiver applications: Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps. Note: This video covers uninstalling from Windows 10. When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors. Youll need to uninstall Citrix Receiver and delete all Citrix-related program files and folders.Version of the Citrix Receiver : Launch the Receiver and click on Settings -> Click on About tab. When errors occur during upgrade from an earlier version of Receiver or Online Plug-in The Installation location will be under C:Program FilesWindowsApps.The Receiver Clean-Up utility is designed to assist with the following scenarios:
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